LEVY + DENVER ZOO
Levy is ready to transform your guest experience through food, beverage, and retail. Our goal is to connect guests to innovative, engaging, unexpected, and awe-inspiring interactions with wildlife – creating a more enjoyable visit and establishing lifelong connections between your guests and the Denver Zoo. Rather than making incremental adjustments, we have taken a transformational approach to our proposed operational and leadership plan. This site provides a home for the evolving ideas and plans that will be further formed in collaboration and partnership with the Denver Zoo.
A day with levy
We wake up every day thinking about how we can improve the guest experience. Take a look at the recap video from our fun day together as we brought the vision to life for Denver Zoo. Together, Levy and Denver Zoo can enchant, educate and inspire guests to make small, impactful changes that forward your mission.
Transformational Leadership
Owning the charge for transformation, we have added three key leadership positions which will focus on exceptional guest experiences at each level of the hierarchy. Denver Zoo will lead the industry with these leaders working alongside your Guest Experience, Planning, and other departments to fully align and elevate the hospitality and retail services. In this video, leaders across our organization share what makes these roles and their collaboration so special for our partners and guests.
GUEST JOURNEY
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Sustainability Pledge
As your hospitality provider, we promise to build out a plan with you to address each of your sustainability objectives that are unique to Denver Zoo’s food and beverage and retail operation. We are an innovative partner who is willing to think outside-of-the-box to provide exceptional service and generate revenue, while also protecting the environment.
Innovation & Technology
To keep Denver Zoo at the forefront of innovation and consistently provide impressive speed of service, we will explore technology solutions that best suit the needs of our guests.
Retail Plan
Our locally-based, dedicated retail management team brings end-to-end capabilities with the power to significantly improve your retail analytics, increase operational efficiencies, and optimize product mix to drive revenue. Rank + Rally will work in collaboration with Denver Zoo to define style, culture, quality, and experience.